We are looking for a Forward Deployed Engineer with strong experience to sit at the intersection of engineering, customer outcomes, and business strategy. You will work side-by-side with clients and internal teams to solve highly complex technical challenges: designing, building, and shipping software solutions that drive real-world impact for healthcare providers. This is a customer-obsessed engineering role where no two days look the same. One day you are writing code, the next you are on-site with a client translating a pain point into a deployed feature. Strong CS fundamentals, excellent communication skills, and the ability to thrive in a fast-paced, high-bar environment are essential.
What you will be doing
Designing and implementing technical solutions in the core product that align with client needs: fixing bugs, shipping features, and solving the most critical problems customers face across the platform.
Partnering directly with customers: building relationships with subject-matter experts, users, and executives, and clearly communicating technical concepts to both technical and non-technical audiences.
Translating ambiguous problem statements into requirements, implementation specs, and realistic timelines without explicit product requirements handed to you.
Supporting engineering efforts behind launching new practices for large customers: enabling integrations, developing features for new workflows, and deploying updates in real-time based on customer signal.
Collaborating cross-functionally with sales, product management, and product engineering teams to ensure seamless solution delivery and feed customer insights back into the product roadmap.
- 4+ years of experience in full-stack/backend software engineering (6+ considered, 8+ preferred)
- Strong CS fundamentals and a solid grasp of data structures and algorithms
- Proficiency in modern languages (Python, TypeScript, and/or Go) and ability to demonstrate coding skill without AI assistance
- Experience with GCP, scalable systems, REST APIs, SQL, and modern tech stacks
- Ability to explain technical concepts clearly to non-technical stakeholders
- Prior forward-deployed or customer-facing engineering experience
- Experience at a VC-backed startup or fast-paced reputable company (e.g., Stripe, Databricks, Datadog)
- Clear upward career trajectory with promotions, not lateral moves or job hopping
- Experience with third-party integrations or AI/ML automation a plus
- Startup experience preferred (especially growth-stage); big tech acceptable if paired with startup experience
- Fintech experience a plus, not required; domain-agnostic if technical bar and trajectory are strong
- CS degree or similar technical degree
- Must be currently based in NYC
- US citizen, green card holder, or TN/E3 visa only