We are seeking an experienced Engineering Manager to lead the Customer Studio team. This no-code platform enables marketers to activate warehouse data without writing SQL and drives roughly half of company revenue. This is a new leadership role that will provide dedicated focus as the company continues doubling in size each year.
Key Responsibilities:
- Lead and grow a team of 4-5 engineers building the primary interface marketers use to activate warehouse data
- Remain hands-on by writing code, reviewing designs, and solving technical problems during busy periods
- Own roadmapping and delivery of major features including data warehouse performance improvements, analytics, real-time audience syncing, and generative AI workflows
- Hire high-impact engineers by designing evaluation processes and supporting individual growth and engagement
- Improve team velocity and reliability by reducing incidents and building strong incident management practices
- Partner closely with the VP of Engineering to shape the roadmap and technical direction
4+ years of software engineering experience with a minimum of 2 years in formal people management
Direct experience managing engineers with proven success in hiring, performance management, and career development
Hands-on technical ability to jump into code and contribute directly when needed
Experience leading teams in high-growth startup or scale-up environments
Strong track record of promotions and career progression
Ability to work US time zones from the United States or Canada
Preferred:
Experience at high-growth Series B through E companies or as a founder
Background that combines startup speed with larger technology company practices
Degree from a top-tier computer science program
Prior exposure to data infrastructure, marketing technology, or customer data platforms
Fully remote with optional annual offsites