Join a dynamic AI team as a Senior Forward Deployed Engineer, delivering cutting-edge voice AI solutions directly to enterprise clients. You'll embed with customer teams to build production-ready systems, bridging technical and business needs through clear communication and hands-on expertise. This role shapes the platform by turning customer insights into impactful features while driving project success from prototype to deployment.
Key Responsibilities:
- Lead end-to-end project delivery using the voice agent platform, from prototyping to production, with clear progress and risk communication.
- Develop expertise in voice AI solutions, including LLM prompting techniques.
- Build full-stack integrations with enterprise tools like CRMs, ERPs, and scheduling systems using Python and JavaScript.
- Partner with sales to gather requirements, create prototype demos, and present system designs.
- Scope projects, resolve blockers, and provide concise updates to align teams.
- Codify reusable patterns into tools or platform components.
- Translate field feedback into actionable product and go-to-market recommendations.
5+ years in a customer-facing role at multiple startups or with fast promotions at big tech.
Recent React experience required for this full-stack role, with strong front-end focus.
Backend flexibility, with preference for Java and Python.
Expertise with React, Node.js, Python, and AWS.
Deep knowledge of distributed systems and experience writing production-grade code.
Hands-on operator and strong communicator skilled in client collaboration.
Degree in Computer Science, Computer Engineering, or Electrical Engineering.
Preferred:
Experience at multiple early-stage startups, ideally as ex-founder or founding engineer.
Customer-facing background as solutions engineer, forward deployed engineer, or technical PM.
Voice AI experience or senior/staff-level tenure.
Strong TypeScript experience.
Founder-level ownership in fast-paced environments.
We pay for your health insurance, we give you $70 a day for doordash credit that you can use for food, we give you $300 a month for commuter benefits. So if you're coming in office, you need gas. ... We give you cell phone allowance, Internet allowance, health and wellness allowance, which can be used for gym membership or. I get it. Sometimes gyms are hard to go to with how demanding startup can be. I bought one of these OURA rings and I'm, you know, like, anything for wellness. So that's our philosophy, is we want you to have everything you need so that you're not having to worry about it. Now, let's talk about doctor's appointments. A lot of people say, hey, about a doctor's appointment, a child that I need to drop off in school, we're flexible on that too.